Pak Line Industries – Frequently Asked Questions (FAQs)
What is Pak Line Industries?
Pak Line Industries is a leading manufacturer and exporter of Surgical, Dental, Orthopedic, Veterinary, and Beauty Instruments based in Sialkot, Pakistan. Established in 1985, we have been delivering premium-quality medical instruments trusted by healthcare professionals and distributors worldwide.
Where is Pak Line Industries located?
Our state-of-the-art manufacturing facility is located in 155, 157C, SMALL INDUSTRIAL Sialkot, Pakistan—the global hub for surgical and medical instrument production. From here, we serve clients across Europe, the USA, the Middle East, and Asia.
Where are your instruments manufactured?
All Pak Line Instruments are 100% manufactured in-house at our Sialkot facility. Our skilled craftsmen, precision machinery, and strict quality protocols ensure that every product meets international healthcare and surgical standards.
Does Pak Line Industries operate under a Quality Management System (QMS)?
Yes. Pak Line Industries strictly adheres to ISO 13485:2016 and other international quality management systems for medical devices. Every instrument undergoes rigorous quality inspections to ensure safety, precision, and reliability.
Are Pak Line Industries products CE marked?
Absolutely. All our surgical, dental, and veterinary instruments are CE marked and fully compliant with EU Medical Device Regulations (MDR 2017/745), ensuring conformity and safety for professional use.
What materials are used in your manufacturing process?
We use high-grade stainless steel in accordance with ISO 7153-1 standards, sourced from Japan, Germany, and France. Depending on client requirements, we also manufacture using Titanium, French Steel, and other premium alloys for enhanced strength and corrosion resistance.
Do you offer custom instrument manufacturing?
Yes. We provide custom design and OEM/ODM services to meet specific customer needs. Our R&D department collaborates with clients to design instruments that meet exact functional and ergonomic requirements.
Can customers visit your manufacturing facility?
Yes. We proudly welcome our international customers for factory visits and virtual video tours. This allows clients to observe our production process, quality control, and skilled craftsmanship firsthand—ensuring complete transparency and trust.
How are your instruments inspected?
Every instrument undergoes multiple inspection stages, including visual, dimensional, and performance testing using calibrated measuring equipment. Only instruments that pass our strict standards are approved for shipment.
Are your products traceable?
Yes. Each instrument is laser-marked with the Pak Line Industries brand name, batch code, and traceability details, ensuring full accountability and easy tracking for every product.
How do you ensure corrosion resistance in your instruments?
To maintain durability and longevity, all instruments undergo passivation and anti-corrosion testing. This process creates a protective layer that enhances resistance against rust, moisture, and repeated sterilization.
Do you provide certificates with your products?
Yes. Each shipment includes a Certificate of Conformity (COC) verifying compliance with international standards. Upon request, we also provide Material Certificates, CE Declaration of Conformity, and ISO Certificates.
Can Pak Line Industries supply reprocessing or sterilization instructions?
Yes. We supply reprocessing and sterilization guidelines in accordance with HTM 01-01 and international healthcare standards with each delivery.
Does Pak Line Industries offer a product guarantee?
Yes. Our products come with a 5-year manufacturing warranty covering any defects in material or workmanship. We take pride in our precision engineering and long-lasting performance.
Can customers request product samples?
Yes.
At Pak Line Industries, we believe in quality you can trust. Request product samples to experience our craftsmanship, precision, and reliability before starting your partnership with us.
📩 Contact: info@pak-line.com
How does Pak Line Industries maintain ethical trade practices?
Ethical manufacturing is at the heart of our operations. We ensure a safe working environment, fair wages, and skill development programs for our employees—building long-term trust with our global partners.
What sets Pak Line Industries apart from other manufacturers?
With over 40 years of manufacturing excellence, Pak Line Industries combines traditional craftsmanship with modern technology, offering competitive pricing, consistent quality, and on-time delivery. Our dedication to precision, integrity, and innovation makes us a trusted partner worldwide.